Terms Of Service

Terms of Service (ToS)

Last Updated: [31/12/2025]

1. Acceptance of Terms

By accessing the website at https://www.hmeaworld.com or purchasing any services from HMEA WORLD, you agree to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

2. Service Description

HMEA WORLD provides various digital services, including but not limited to:

  • Domain Registration

  • Shared and Reseller Web Hosting

  • Bulk and Brand SMS

  • Web Design

  • Auto Flexiload

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Account Eligibility and Security

  • Age: You must be at least 18 years old to register an account.

  • Accuracy: You agree to provide current, complete, and accurate billing and contact information.

  • Security: You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activities that occur under your account.

4. User Conduct and Prohibited Content

You agree not to use our services for any unlawful purpose. The following are strictly prohibited on our servers and networks:

  • Hosting pornography or adult content.

  • Sending unsolicited bulk email (SPAM) or SMS.

  • Hosting phishing sites, malware, or viruses.

  • Copyright infringement or distributing pirated content.

  • Any activity that violates the Digital Security Act of Bangladesh.

Violation of these terms will result in immediate termination of your account without refund.

5. Payments and Renewals

  • Payment: All services must be paid for in advance. We accept local payment methods (Mobile Banking, Bank Transfer).

  • Renewals: It is the client's responsibility to renew services before the expiration date. HMEA WORLD is not responsible for data loss or domain loss due to failure to renew on time.

  • Price Changes: We reserve the right to change our service prices at any time.

6. Refund Policy

  • Hosting: We offer a limited refund policy for web hosting services within the first 7 days if a technical issue cannot be resolved.

  • Non-Refundable: Domain registrations, SMS credits, Web Design fees, and Flexiload balances are non-refundable once processed.

7. Backup and Data Loss

While we may perform routine backups for our own server restoration purposes, you are solely responsible for backing up your own data. HMEA WORLD accepts no liability for any loss of data, including website files, emails, or databases.

8. Limitation of Liability

In no event shall HMEA WORLD or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our services.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Bangladesh. You irrevocably submit to the exclusive jurisdiction of the courts in that location.

10. Contact Information

For any questions regarding these Terms of Service, please contact us at:

  • Email: [email protected]

  • Phone: +8801729792313

  • Address: Naogaon Sadar, Naogaon, Bangladesh