Privacy Policy

Privacy Policy

 Last Updated: [31/12/2025]

1. Introduction

Welcome to HMEA WORLD ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website (https://www.hmeaworld.com) and our services, including Domain Registration, Web Hosting, SMS Services, Web Design, Internet Calling, and Auto Flexiload.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that is necessary to provide our services effectively. This includes:

  • Personal Identification Information: Name, email address, phone number, mailing address, and National ID (if required for specific services).

  • Payment Information: Credit card details, bKash/Nagad/Rocket numbers, or bank account details required to process payments. (Note: We do not store credit card details on our servers; they are processed via secure payment gateways).

  • Account Data: Username, password, and purchase history.

  • Technical Data: IP address, browser type, operating system, and access times.

  • Service Data: Files uploaded to our hosting servers, domain registration details, and SMS logs necessary for transmission.

3. How We Use Your Information

We use the collected data for the following purposes:

  • Service Provision: To register domains, set up hosting accounts, send SMS, and process Flexiload requests.

  • Billing: To process transactions and send invoices.

  • Communication: To send you renewal notices, technical alerts, support responses, and service updates.

  • Security: To detect and prevent fraud, spam, and abuse of our services.

  • Improvement: To analyze website traffic and improve our user interface.

4. Sharing of Information

We do not sell your personal data. However, we may share information with third parties in the following scenarios:

  • Domain Registrars: Domain registration requires sharing your contact details with ICANN and relevant domain registries.

  • Service Providers: Payment processors and upstream SMS or VOIP providers to facilitate service delivery.

  • Legal Requirements: If required by law enforcement or in response to valid legal requests from Bangladeshi authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet is 100% secure.

6. Cookies

Our website uses cookies to enhance user experience, manage shopping carts, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of the client area.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of such other sites.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Company Name: HMEA WORLD

  • Email: [email protected]

  • Phone: +8801729792313

  • Address: Naogaon Sadar, Naogaon, Bangladesh